The Equal Employment Opportunity (EEO) Program Administrator reports to the Deputy Director of the Office of Civil Rights through the Manager of Social Equity. The successful candidate will be responsible for investigating complaints of discrimination, harassment, and retaliation. As well as monitoring and implementing the District's EEO program and developing strategies to promote equitable policies related to the hiring, promotion, discipline, and recruiting activities. The position will primarily work for the San Mateo County Transit District (SamTrans) and the Peninsula Corridor Joint Powers Board (Caltrain). The Office of Civil Rights is responsible for the administration and enforcement of local, state, and federal civil rights laws and regulations.
Essential Functions
Provide oversight and recommendations for selection and hiring processes to ensure a fair and equitable hiring process.
Investigates internal agency discrimination complaints and employment inquiries involving the Equal Pay Act, Title VII, Executive Order 11246, ADEA, Rehabilitation Act, Veterans Readjustment Act and the ADA.
Develops and conducts various types of training and guidance to employees, supervisors, and managers on harassment, hostile work environment, and other prohibited conduct as needed.
Lead and implement case management system to ensure efficiency and compliance.
Examples of Duties
Develop, monitor, and administer the District’s EEO/AAP to ensure compliance with federal/state regulations, policies, and guidelines. Provide recommendations to reflect diversity, equity, and inclusion.
Lead and/or develop training for all employees on the District’s EEO and Prevention of Sexual Harassment in the Workplace policies.
Assists in organizational development in assigned areas by identifying equity issues, collecting data, analyzing alternatives, and making recommendations.
Monitor, investigate, and resolve complaints of alleged discrimination. Prepares findings and OCR response and recommendations.
Prepare quarterly and annual reports and presentations for Executive Team including data on hiring, terminations, discipline, promotions, and recruitment activities.
Collaborate and advise departments to ensure federal and state compliance on EEO related matters.
Draft and review memorandums, closing letters, and responses to EEO inquiries.
Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
Perform other duties as assigned.
The selection process may include a panel interview, written and skills test assessments, or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process.
How to Apply
Complete an online employment application by 11:59 p.m. of the listed closing date. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered.
The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department.
We celebrate diversity and are committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Minimum Qualifications
Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:
Bachelor’s degree in Business Administration, Ethnic Studies, Psychology, Sociology, Women Studies, Public Administration, Human Resources, Industrial Relations, or a related field. Professional experience such as assisting in administering an EEO program may be substituted for the education on a year for year basis.
Three years (3) full-time experience implementing and monitoring EEO or Workforce Equity programs, which must have investigation experience and report writing.
Preferred Experience
Experience in a public agency.
Experience with case management software such as Case IQ
Completion of EEO Investigator Training
Experience using methods and techniques used to conduct investigations and complaint resolution.
Familiarity with federal triennial reviews and report submission.
Experience in identifying and responding to sensitive community and organizational issues.
Developing and implementing training programs.
Experience implementing diversity and equity initiatives
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided.