Workstation Analyst Associate (Work From Home Pennsylvania) in Danville, PA for Geisinger

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Workstation Analyst Associate (Work From Home Pennsylvania)
Job SummaryResponsible for all PCs and peripheral devices in their assigned area and provide users with excellent customer service. Works closely with desktop services and applications analysts to ensure workstations and peripherals are functioning properly with all installed applications.Job DutiesProvides front line action for microcomputer hardware, software, network and communications problems in a timely, courteous manner.Recommends IT related enhancements to meet both current and future needs.Responsible for researching problems using microcomputer and network documentation and vendor supplied support databases, with minimal supervision.Develops and maintains knowledge regarding Geisinger networked computing environment, proble


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