Position Title: Account Executive, Group Ticket Sales
Status: Full-time, Exempt
Reports to: Senior Director, Ticket Sales & Development
Work Schedule: Monday - Friday 8:00AM - 5:00PM; weekend and evening hours on occasion as necessary
JOB PURPOSE AND FUNCTION
Under the general supervision of the Senior Director of Ticket Sales & Development, the Group Ticket Sales Account Executive will serve as an active member of the Group Ticket Sales team. The Account Executive is primarily responsible for selling group tickets to Texas A&M Athletic events including but not limited to football, men's and women's basketball, baseball, softball, soccer, and volleyball. In addition, the Account Executive is responsible for assisting with the sale of a full menu of ticket options to Texas A&M athletic events, soliciting memberships and philanthropic contributions to the 12th Man Foundation, contributing to critical season ticket holder processes and other administrative tasks throughout the year.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Primarily focused on selling group tickets for football, mens and womens basketball, baseball, and softball.
Assist in selling season tickets, mini plans, and single game tickets for football, mens and womens basketball, baseball, and softball.
Cultivate current and past groups and new prospects to generate sales.
Contact area businesses, youth organizations, and other large groups to promote the group ticket program.
Key contributor to the execution and service of critical season ticket holder processes throughout the year, including but not limited to season ticket renewals and seat selection processes
Work all home football games and other athletic home events as determined by the Senior Director, Ticket Sales & Development to execute game day group experiences, service ticket buyers and generate leads through tabling.
Achieve and exceed weekly, monthly, and annual sales goals.
Promote and solicit special events in the athletics facilities (wedding, birthday parties, corporate meetings).
Provide superior customer service to prospects, ticket buyers and donors throughout the season
Develop relationships across department lines within the 12th Man Foundation and with Athletics Department employees
Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
Other duties as assigned
Bachelors degree or equivalent work experience
Demonstrate a proven track record in sales and building quality relationships
Strong desire to work in college athletics
Ability to appropriately articulate the ticket options via phone call and in-person meetings
Candidates should have a history of success in ticket sales, preferably with a major Division 1 university or professional sports
Candidates should have a minimum of 12 months of sales or customer service experience
Proficient in all applications of Microsoft Office; and internal donor management systems, ticketing systems, and/or CRM a plus
Ability to commit to a structured weekly schedule and willingness to be flexible based on occasional projects or events requiring weekend, holiday, and evening hours
Ability to travel as needed to complete duties and responsibilities
Communication, Oral- the ability to communicate effectively with others using the spoken word
Communication, Written- the ability to communicate in writing clearly and concisely
Customer Oriented- the ability to take care of the donors needs while following organizational procedures
Detail Oriented- the ability to pay attention to the minute details of a project or task
Adaptability- the ability to adapt to work-related changes
Initiative- ability to make decisions or take actions to solve a problem or reach a goal
Creative- the ability to think in such a way as to produce a new concept or idea.
Organized- possessing the trait of being organized or following a systematic method of performing a task
Problem Solving- the ability to find a solution for or to deal proactively with work-related problems
Tactful- the ability to show consideration for and maintain good relationships with others
Leadership the ability to manage and support team members in daily operations and on special projects.
This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Foundation reserves the right to change this job description and/or assign additional tasks for the employee to perform. The 12th Man Foundation is an equal opportunity employer.
Named in honor of the famous Texas A&M 12th Man tradition, the 12th Man Foundation strives to continue Texas A&M’s athletic success by funding scholarships, programs and facilities in support of championship athletics. The 12th Man Foundation is an equal opportunity employer.