Work in close partnership with the EMEA & LATAM Sales teams providing sales support and assisting with their client's needs. Our clients are at the heart of everything we do and we strive to provide the best client service in the industry.
Coordination of client meetings and operational due diligence meetings
Communication and support to sales teams on new products, changes to product range etc.
Recording and maintaining prospects, product interests and opportunities in Sales Force
Interact effectively with Management, Legal, Compliance, Risk, Operations etc. to resolve operational and product queries
Correct allocation of all inflows for sales teams and intermediaries
Input as required for all projects impacting sales teams
Support with communications, marketing, and client events
Implementation of new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform agreements etc.)
Organisation of bespoke reporting arrangements
Client onboarding through provision of fund dealing documentation and providing support for complex investor transactions
Escalation point for Sales in relation to any Transfer Agent service issues including assistance with error resolution as necessary
Management of trades for funds that have soft closed
Key Skills & Experience
2:1 Degree and relevant industry qualifications would be advantageous (CAIA, IMC etc)
At least 5 years' experience of working in financial services
Understanding and experience with client on-boarding, agreements, and general client services
Strong relationship management skills
A European language is helpful
Excellent written and verbal communication skills
Effective time management and organisational skills
Ability to work in a fast-paced entrepreneurial environment
Work-Life Balance and Benefits at Man
Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equality of opportunity. At Man Group we believe that a diverse workforce is a critical factor in the success of our business, and this is embedded in our culture and values. We run a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and encourage diversity and inclusion across our firm and industry. https://www.man.com/diversity. Man Group is also a Signatory of the Women in Finance Charter.
Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme.
We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.