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International Sponsored Students Manager
Western University
| Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities. The mission of Western International is to direct and support the University’s international strategy (which is directly linked to the University’s strategic plan), while acting as a resource to faculties and departments across the Western community. The strategic and operational priorities of Western International fall under four functional headings: 1) International Student Recruitment; 2) International Learning; 3) International Student Services; 4) International Relations. Beyond these functional areas, Western International supports and facilitates the development of international activities as articulated in the international strategic plan across all areas on campus. Western University is working to improve its collaboration with international partners who sponsor students for a full degree program and is seeking to substantially increase the number of sponsored students at Western. In collaboration with Faculties and Central Units, the International Sponsored Students Manager is responsible for researching, developing, proposing, implementing, and evaluating programs and strategies to create new international partnerships and strengthen our relationships with existing partners, in order to attract sponsored students, especially graduate students, from abroad who come sponsored by organizations and institutions in their home country. The incumbent will arrange and attend meetings and events with international partners and sponsoring agencies, coordinate collaboration networks on sponsored student mobility, and will develop ongoing relationships with targeted agencies. The Manager will create systems and structures that provide a central location for both students and sponsoring agents, and will ensure international sponsored students become successful Western graduates by liaising and collaborating with the campus community and international partners to ensure their needs are met and programs and services will satisfy sponsors and their students. The incumbent will provide support and guidance to international students throughout their academic career, responding to inquiries and making referrals to campus resources as required.
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Education: - Undergraduate Degree - Master’s Degree is preferred Experience: - 5 years' experience in an academic institution working in an international recruitment, marketing, or communications role, or providing support for international students - Experience developing, liaising and managing high profile client relationships and partnerships, conducting meetings and presentations in a diplomatic and professional capacity with demonstrated results - Previous experience working with a culturally diverse client base - Experience in a University environment and familiarity with University systems in other parts of the world is preferred Knowledge, Skills & Abilities: - Ability to speak, read and write in a second language, preferably Spanish, Portuguese or Arabic - Cross-cultural knowledge, understanding, and competency - Knowledge of relevant external partners with an ability to match their needs with the competencies of students from various programs - Familiarity with best practices for maintaining, seeking out and developing business relationships and partnerships - Project management skills to align projects with strategic goals and operational objectives - Ability to act on new information and effectively contribute in a changing environment - Presentation skills to deliver engaging and informative presentations that clearly explain information to audiences using appropriate communication channels - Compelling and persuasive communication skills to engage individuals and teams inside and outside the University - Ability to work in a manner that models best practices in confidentiality standards - Ability to apply creativity, innovation and resourcefulness to daily work - Cross-cultural competency with an ability to interact and work effectively with people from different cultures and backgrounds with the capacity to consider issues from the perspective of others - Ability to maintain a positive, outgoing attitude with genuine customer service orientation - Detail-oriented with an ability to function and process information with high levels of accuracy - A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills - Self-directed, and comfortable exercising discretion and independent judgment in a fast-paced environment - Ability to listen, inform, explain, and advise students on academic processes and regulations - Intermediate computer skills in Microsoft Office Suite - Possess a reputation for resourcefulness with a strong sense of accountability and initiative - Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders - Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner - Willingness and ability to travel throughout Ontario, Canada and internationally; must have a valid passport in respect of all visa requirements Interested applicants are asked to visit: https://recruit.uwo.ca to apply online to job reference #21103, by midnight on January 5th, 2021. The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194. |
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