Under the leadership of the Director of Ticket Sales, the Senior Account Executive is responsible for the generation of ticket sales revenue and for assisting with all aspects of the annual season and group ticket sales campaign including but not limited to Full Seasons, Partial Plans, and Groups for URI Football and Men’s and Women’s Basketball as well as family shows at the Ryan Center. This position supervises part-time sales coordinators and interns.
•Responsible for producing the maximum revenue for URI Basketball and Football through the sale of ticket packages (seasons, partial, groups, etc)
•Responsible for communicating to clients and prospects through various means including direct contact, corporate partner gatherings, etc.
•Meet with event clients prior to events in determining event needs, oversee related staff and provide information and direction to in-house departments and support staff.
•Knowledgeable in all URI Basketball and Football product lines including season plans, partial plans, premium seating group packages as well as the Athletic Development RAMS Fund.
•Recruits, hires and trains all Account Executives and Interns.
•Assist Director with coordinating campaign schedule to ensure complete prospecting canvas of all products.
•Manages all database information listings acquired through various entities through CRM database.
•Make sales calls, appointments, and close business
•Responsible for handling customer challenges and/or concerns as they relate to sales made by the department.
•Make requests and schedule for additional support staffing for outside events and games.
•Assist Director with Ticket Sales Marketing plan to increase Ticket Revenue.
•Prepare sales material and collateral.
•Research and implement “best practices” of sales events by networking with other sports teams.
•Other duties and responsibilities as assigned.
Bachelor’s Degree in Marketing, Sports Management, or Business-Related field required
Minimum of one (1) year sales, promotional, or fundraising experience with a collegiate and/or professional sports team including some supervisory experience
Capable of traveling and working a flexible schedule and extended hours including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours, is required.
Must have valid driver’s license and vehicle.
Strong oral and written communication skills in the English language.
Excellent organizational skills and customer service skills required
Proven ability to work in a team environment yet capable of completing tasks independently
Positive thinker required
Enthusiastic, motivator and sales professional required
Excellent knowledge of PC systems including Word, Excel, and database management software
Ticketing software knowledge a plus (preferably Paciolan and Ticketmaster)
About University of Rhode Island Athletics
The University of Rhode Island is a NCAA Division I institution located in Kingston, Rhode Island. The vibrant campus is less than 10 miles away from several state beaches, 80 miles outside of Boston and 150 miles outside of New York City. The athletic department is a member of the Atlantic 10 conference and a Football Championship Subdivision (FCS) member of the Colonial Athletic Association. The Men's and Women's basketball teams play in the Ryan Center which is a Spectra managed facility.