1. Facilities Management and Operations. Directs the operations of a multi-purpose university student union facility which includes budget control; oversight of student programming; negotiation of vendor contracts; oversight of vendor operations; final authority for facility scheduling, utilization and capabilities; policy and procedure development and implementation; and oversight of renovations to the union. Works closely with Food Service regarding their retail operation (Zane's). Responsible for upgrading and replacing Food Service equipment, (i.e., dish machine, freezers, coolers, ovens, etc.)
2. Personnel Management. Responsible for hiring, training, developing work plans, setting work direction and evaluating Student Union/Activities staff. Supervises an Assistant and Associate Director that are responsible for the day-to-day functions and development of programs relating to Student Activities, Greek Life and Student Leadership. Works with Facilities supervisors to develop and set work for plans for General Maintenance Workers assigned to the Student Union. Provides daily work direction to the general maintenance workers based in the Student Union and consults with various Facilities/Utilities Service personnel who maintain the building (i.e., plumber, electrician, etc.).
3. Strategic planning. Responsible for the Student Union's short and long-term strategic planning which aligns with the strategic plan of the University. In addition, this position collaborates with the Housing and Residential Life Director and Food Service Director regarding planning, implementation and oversight of the multi-million-dollar Food Service contract.
4. Public Relations. Build and maintain strong internal and external relationships to develop social, cultural and recreational activities, enhance student union space utilization, connect student organizations to resources and inform students and staff of policies and procedures. Work closely with the Housing and Residential Life department and Facilities Services to ensure collaboration and student satisfaction. Develop and maintain strong relationships with external parties (i.e., City of Winona, local law enforcement agencies, American Red Cross, Winona Volunteer Services, Winona Area Chamber of Commerce, Women's Resource Center, alumni groups, business groups and leaders, etc.). Represent WSU's Student Union at a System, State, and National level.
5. Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the institution as the educational solution of choice. This includes representation on University committees and task forces.
Working Conditions: Must be willing to work a flexible schedule which includes evening and weekend hours during various times of the year. Occasional overtime/extended hours required.
Physical Effort: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Frequent walking and standing.
Communications and Relationships: The position must be able to initiate, manage and build relationships across the university, Minnesota State system and throughout the community. On a daily basis, this position interacts with student, administrators, faculty, staff, food service employees, retired employees, alumni, parents, vendors, entertainers, agents, and community members at large. The Director obtains support and communicates University wide as necessary for functions relating to the Student Union. Periodically, this position interacts with Minnesota State colleagues and representatives from the Office of the Chancellor. The position must be able to provide fair and constructive feedback to students and/or WSU staff regarding the student union facility and programming and must resolve any conflict or issues in a timely manner. The position must be able to identify opportunities to increase growth and areas to align Student Union/Activities goals to those of the broader university.
Planning and Assessment: This position is responsible for identifying goals and developing the strategic plan for the Student Union facility and numerous student activities. The Director develops and utilizes student survey tools and uses university assessment data to determine current needs and future direction. Short range plans include: Family Weekend; entertainment throughout the year; Homecoming Events and Activities; Student Orientation; Freshman Pre-Registration; Conferencing; facility repairs; and technology installation and upgrades. Long range planning includes working with Facilities Director, Finance Office and Architectural firms in planning and researching projected Student Union needs, renovations and expansions i.e., need for additional Bookstore space, need for expanded food services, need for additional staff, etc. The short- and long-range plans for the Student Union and Student Activities support the Student Life and Development strategic plan and the overall mission of the university.
Decision Making and Accountability: The position will provide leadership to ensure adequate space and programming opportunities exist to meet social, physical, cultural and recreational needs and interests of students across the University. Examples of decisions made by this position include developing student leadership opportunities, student dining options, new student activities and club development, Greek life, ADA issue resolutions, sustainability upgrades, utilizing assessment/survey/trend data, and fiscal forecasting. The position is expected to ensure all opportunities align with policy, procedure and strategic goals of the University. The Director is expected to identify, recommend, and implement new and original ways to meet the needs of students which will include the procedure/policy development and upkeep. As such, the position may need to adjust procedures to meet special needs if precedent exists. The position is expected to manage and control a large operational budget and oversee any contracts and construction of the Student Union facility.
• Masters' degree in College Student Personnel, Higher Education, Business, Counseling or related field. • Five (5) years of full-time experience, post master's employment, with progressive responsibility in Student Union management, Student Activities or related Student Life and Development area in a college or university.
• Extensive knowledge and skills in business management, building operations, student center operation, fiscal management and budgets, and student development theory and practices. • Experience and knowledge of Food Service contracts and operations, especially retail. • Excellent human relations skills. • Experience establishing and maintaining effective working relationships within a diverse multicultural environment. • Ability to manage multiple programs and services • Ability to understand, communicate, and enforce policies and procedures. • Ability to manage work/projects sufficient to create clear and attainable objectives aligned with the broader work of the organization, oversee costs, manage project constraints, and communicate progress and end results. • Critical thinking skills sufficient to actively and skillfully conceptualize, apply, analyze, synthesize, and/or evaluate information gathered from a variety of sources. • Written and oral communication skills sufficient to prepare messages and materials for diverse audiences and clearly explain, discuss, and present complex ideas, regulations, policies and/or procedures • Knowledge of academic and student programs sufficient to develop and integrate appropriate and supportive initiatives • Demonstrate ability to persuade and negotiate decisions that affect multiple stakeholders. • Experience in space utilization. • Demonstrated success in hiring, training, developing, and supervising staff
The mission of WINONA STATE UNIVERSITY is to enhance the intellectual, social, cultural and economic vitality of the people and communities we serve. We offer undergraduate programs based on the traditions and values of the arts and sciences and an array of graduate and professional programs that are especially responsive to the needs of the Upper Midwest. We prepare our graduates to serve generously, lead responsibly and respond imaginatively and creatively to the challenges of their work, their lives and their communities. A community of learners improving our world!